Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected.

1.2 Esta Política aplica-se a informações relacionadas com uma pessoa singular identificada ou identificável. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou através de uma combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 Under this Policy, "processing" refers to any activity that involves the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18, and we do not permit minors to use our services. If we become aware that we have received information from a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect personal data. We may also request personal data from you in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal in nature and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to safeguard legitimate interests.

5.4 Below is a list of reasons and legal bases that allow us to use the information you provide:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics providers.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the respective privacy policies of each platform. Your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to enhance and improve the products and services it provides to its customers.

Where required to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with lenders of the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any other group entity, or in the context of any merger, restructuring, consolidation, or insolvency of the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers or data analytics companies, on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Alguns cookies utilizados neste site são cookies de sessão — temporários, armazenados no seu dispositivo apenas durante a navegação e removidos ao fechar o navegador. Outros são cookies persistentes, que permanecem no seu dispositivo por um período definido após o encerramento do navegador, permitindo que o site o reconheça como utilizador recorrente e facilite o seu regresso.

Please note that some or all website features may not function as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências Internacionais

Suas informações pessoais poderão ser transferidas para outros países ou organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais que nos fornece e para garantir que os utilizadores possam exercer os seus direitos e aceder a meios de recurso legal eficazes.

A Empresa pode fornecer informações sobre as medidas de segurança utilizadas para proteger os seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais informações, envie um e-mail para: support@claracontalia.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

Não podemos garantir que a segurança dos seus Dados Pessoais será mantida sem falhas, nem podemos ser responsabilizados por danos intangíveis, incidentais ou consequentes decorrentes do uso ou divulgação de Dados Pessoais. Isso inclui, sem limitação, qualquer divulgação resultante de erros de transmissão, acesso não autorizado por terceiros ou outras causas fora do nosso controle.

Em caso de obrigações legais ou outras obrigações fora do nosso controlo, poderemos ser obrigados a partilhar os seus Dados Pessoais com terceiros, incluindo autoridades públicas. Nessas situações, não temos controlo sobre a segurança que esses terceiros conferem aos seus Dados Pessoais.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications. This Policy does not apply to actions taken through them.

Before accessing any third-party website or application, review its privacy policy carefully. Exercise caution when sharing personal data with third parties.

12. Modificações a Esta Política

12.1 This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the types of personal data processing we carry out.

If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise your rights, send an email to the address listed below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed and to access that data upon request. The Company will provide an electronic copy of your Personal Data currently under processing. A reasonable fee may apply for additional copies. Where requested, data will be made available in electronic format. The right of access must not infringe on the rights and freedoms of third parties. If a request would prejudice those rights or freedoms, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may also request that it be completed, taking into account the purpose for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, on grounds relating to your specific situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) Personal Data has been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is applied, your Personal Data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or where there is a significant public interest ground under European Union or Member State law.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right, at any time, to object to any processing of your personal data that is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we will cease processing. With respect to direct marketing, you may object to the processing of your personal data for that purpose at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with a supervisory authority. Where applicable, you may submit a complaint to a supervisory authority established by a European Union member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the EU. European Union and member state law may limit your rights regarding your Personal Data as described in this section 13.

We will provide the requested information, in accordance with the rights set out in section 13 of this agreement, within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

As provided under Section 13, information requested in exercise of your Section 13 rights will be provided free of charge. Where a request is unfounded or excessive — in particular where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act on the request.

If there is any doubt about the identity of the person who submitted a request, we may ask that individual to provide reasonable proof of identification.